We offer kratom-based products such as incense , paints , and similar items for external, ritual, decorative, or research purposes . Our products are not intended for ingestion or medicinal use.

We only ship to countries in the European Union where the possession and sale of kratom-based products is legal. Orders from prohibited countries will be canceled and refunded.

No. Our products are not intended for ingestion . According to current European Union law, they are not approved as either food or pharmaceutical products . Any use for self-medication or as a dietary supplement is expressly excluded and is beyond our responsibility . We appeal to common sense and ask that you use the products only as intended—e.g., as incense or for external applications.

Certain products require proof of age (18+) . In this case, you will be contacted after placing your order and asked to provide a valid ID.

You can conveniently pay via bank transfer or PayPal . Shipping will occur after receipt of payment.

• Austria: 1–2 working days

• Germany: 2–4 working days

• Rest of the EU (if legal): from 5 working days Your order will usually be processed within 1-2 working days.

• Austria: EUR 5.30 (free from EUR 30)

• Germany: EUR 9.30 (free from EUR 70)

• Rest of the EU (only where permitted): EUR 13.90

Yes, you have a 14-day right of withdrawal . Returns are only possible if the original, unopened packaging is used. We will only cover the return shipping costs if you use our return label. Please be sure to notify us by email before returning any items.

Please send us clear photos of the damaged goods and the return form to our email address within 3 days of receipt. We will review your case individually and find a solution.

Click here for the return form ➡️

We currently do not offer custom orders. If you are planning a larger order, please contact us – we will review your request individually.